Question 1

Where do you deliver?

Accepted Answer

We deliver anywhere in Arizona. Fees are based on driving miles from Show Low and reflect how heavy or delicate each piece is to handle.

Question 2

How do I reserve pieces for my date?

Accepted Answer

Add pieces to your cart, choose your event date, and check out with the 50% deposit. Your date is held the moment your deposit clears.

Question 3

When is the balance due?

Accepted Answer

The remaining 50% is charged 14 days before your event, along with the signed rental agreement on file.

Question 4

What is your cancellation policy?

Accepted Answer

The 50% deposit is non-refundable. Cancellations within 90 days of the event forfeit the deposit. Outside 90 days, deposits may be applied toward a future date within one year, subject to availability.

Question 5

Do you offer setup, styling, or teardown?

Accepted Answer

Not at this time — we drop off and pick up. Your venue team or planner handles arrangement on-site.

Question 6

Can I pick pieces up myself?

Accepted Answer

No. All rentals are delivery only so each piece is transported and handled correctly.

Question 7

What if something gets damaged?

Accepted Answer

Normal wear is expected. Damage or loss beyond ordinary use is billed at the replacement value stated in the rental agreement.

Question 8

How far in advance should I book?

Accepted Answer

As early as possible — weekends in peak season book out months ahead. Add your event date in the cart to see live availability.

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